Chinese Medicine Clinics Booking Guide: Comprehensive Directory, Fees, Operating Hours

Operating under a tripartite collaboration between the Hong Kong Hospital Authority (HA), non-governmental organizations (NGOs), and local universities, each of Hong Kong's 18 districts hosts a Chinese Medicine Clinic cum Training and Research Centre (CMCTR) (commonly referred to as the 18 District CMCTRs). For just HK$120, eligible citizens can access government-subsidized outpatient services, which include a consultation by a registered Chinese medicine practitioner (CMP) and up to 5 doses of Chinese herbal medication.

This comprehensive guide compiles addresses, telephone numbers, service hours, fee structures for subsidized vs. private services, fee waiver criteria, and practical booking tips via mobile apps and phone hotlines across all 18 districts.

Fee Schedules and Fee Waiver Eligibility

Government-subsidized outpatient services are available to Eligible Persons (EP) holding a valid Hong Kong Identity Card (including children under 11 years old who are Hong Kong residents). The clinics provide a full spectrum of Traditional Chinese Medicine (TCM) services, including internal medicine conditioning, acupuncture, and bone-setting/tui-na (therapeutic massage).

Comparison: Government-Subsidized vs. Private (Non-Subsidized) Fees

Full Fee Waiver Criteria ($0 Copayment)

Hong Kong residents meeting any of the following criteria are eligible for a 100% waiver of subsidized clinic fees (consultations, medications, and acupuncture/tui-na are completely free) upon presenting valid supporting documents:

1. Recipients of Comprehensive Social Security Assistance (CSSA).
   
2. Recipients of the Higher or Normal Old Age Living Allowance (OALA) aged 75 or above.
   
3. Holders of a valid Medical Fee Waiver Certificate issued by the Social Welfare Department.
   

Booking Channels and Rapid Slot-Snagging Strategies

Bookings for subsidized outpatient appointments generally fall into two categories: New/Incident Consultations (same-day or next working day) and Follow-up Appointments. Because subsidized quotas are in high demand, understanding the release schedules and booking mechanisms significantly improves your chances of securing a slot.

1. Mobile App Booking (Recommended)

The Hospital Authority has integrated CMCTR appointment bookings into the dedicated 18 Districts CM Clinics mobile app and the "Chinese Medicine Consultation" module within the "HA Go" app:

• Eligibility: Individuals who have previously registered and consulted at any of the 18 District CMCTRs across Hong Kong.
  
• Release Timing: Available quota slots for the current day and the next working day open daily starting at midnight (00:00).
  
• Booking Steps: Download and log into the app ➔ Select "Chinese Medicine Consultation" ➔ Choose your target district and clinic ➔ Select the specialty (Internal Medicine / Acupuncture / Tui-na) ➔ Select an available time slot and confirm your booking.
  

2. Dedicated Phone Hotlines

• Eligibility: First-time patients who have never registered at a CMCTR before, or elderly citizens unfamiliar with mobile apps.
  
• Calling Times: Call the designated clinic's booking hotline during its operating hours.
  
• Booking Tip: Phone lines typically open when clinics start morning operations (e.g., 08:30 or 09:00). Prepare to dial 2 to 3 minutes before lines open, and have the patient's HKID number and contact telephone ready to register once connected.
  

3. Follow-Up Appointments

• At the conclusion of your consultation, the attending registered Chinese medicine practitioner will determine if a follow-up is clinically necessary. If indicated, you can schedule your follow-up appointment directly at the clinic registration desk for any date within the next 30 days.
  

Complete Directory of the 18 District CMCTRs: Locations and Contacts

The 18 clinics are divided by geographic region for easy reference:

1. Hong Kong Island (4 Clinics)

• Central & Western District:
  Address: 4/F, Tung Wah Hospital, 12 Po Yan Street, Sheung Wan
  Telephone: +852 2589 4705 / +852 2589 4706
  
• Wan Chai District:
  Address: 2/F, Tang Shiu Kin Hospital Community Ambulatory Care Centre, 282 Queen's Road East, Wan Chai
  Telephone: +852 3553 3238
  
• Eastern District:
  Address: 4/F, Chai Wan Health Centre, 1 Le Yue Mun Road, Chai Wan
  Telephone: +852 3197 2000
  
• Southern District:
  Address: 2/F, Aberdeen Promenade Podiums, 144 Aberdeen Main Road, Aberdeen
  Telephone: +852 2580 8158
  

2. Kowloon Region (5 Clinics)

• Yau Tsim Mong District:
  Address: 9/F, Block R, Queen Elizabeth Hospital, 30 Gascoigne Road, Jordan
  Telephone: +852 2618 7200
  
• Sham Shui Po District:
  Address: 1/F, Cheung Sha Wan Government Offices, 303 Cheung Sha Wan Road, Kowloon
  Telephone: +852 2194 9911
  
• Kowloon City District:
  Address: Unit 401–412, 4/F, The Sparkle, 500 Tung Chau Street, Cheung Sha Wan / West Kowloon
  Telephone: +852 3106 5688
  
• Wong Tai Sin District:
  Address: G/F & M/F, Block C, Hong Kong Buddhist Hospital, 10 Heng Lam Street, Lok Fu
  Telephone: +852 2338 3103
  
• Kwun Tong District:
  Address: 4/F, Ngau Tau Kok Municipal Services Building, 183 Ngau Tau Kok Road, Kowloon
  Telephone: +852 3107 4113
  

3. New Territories & Outlying Islands (9 Clinics)

• Tsuen Wan District:
  Address: 4/F, Yan Chai Hospital Multi-Services Complex, 8 Yan Chai Street, Tsuen Wan
  Telephone: +852 2416 0305
  
• Kwai Tsing District:
  Address: G/F, Ha Kwai Chung Polyclinic and Special Education Services Centre, 77 Lai Cho Road, Kwai Chung
  Telephone: +852 2370 2216
  
• Sha Tin District:
  Address: G/F, Shatin (Tai Wai) Clinic, 2 Man Lai Road, Tai Wai, Sha Tin
  Telephone: +852 2479 2126 / +852 2479 2208
  
• Tai Po District:
  Address: G/F, Block J, Alice Ho Miu Ling Nethersole Hospital, 11 Chuen On Road, Tai Po
  Telephone: +852 2634 6800
  
• North District:
  Address: 7/F, Fanling Health Centre, 2 Pik Fung Road, Fanling
  Telephone: +852 2670 2162
  
• Tuen Mun District:
  Address: 5/F, Yan Oi Polyclinic, 6 Tuen Lee Street, Tuen Mun
  Telephone: +852 2430 1309
  
• Yuen Long District:
  Address: 3/F, Madam Yung Fung Shee Health Centre, 26 Sai Tai Street, Yuen Long
  Telephone: +852 2478 5769
  
• Sai Kung / Tseung Kwan O District:
  Address: 6/F, Tseung Kwan O Cultural Resources Centre, 8 Tong Tak Street, Tseung Kwan O
  Telephone: +852 2701 1020
  
• Islands District:
  Address: G/F, Tung Chung Health Centre, 6 Fu Tung Street, Tung Chung, Lantau Island
  Telephone: +852 3188 5388
  

Outpatient Workflow and Practical Tips

1. Day of Consultation: Arrival and Identification

• First-time attendees should arrive at the clinic registration desk 15 to 20 minutes early to complete identity verification and intake paperwork.
  
• Always bring the patient's original Hong Kong Identity Card (or a valid identification document such as a birth certificate for minors).
  
• Patients applying for full fee waivers must present valid documentation, such as a current CSSA certificate, proof of receipt of the Old Age Living Allowance (for seniors aged 75+), or an official Medical Fee Waiver Certificate.
  

2. Medication Choices (Granules vs. Raw Herbs)

• The subsidized package covers up to 5 doses of Chinese medicine. Patients can choose between GMP Concentrated Chinese Medicine Granules or Traditional Raw Chinese Herbs:
  
  • Concentrated Granules: Dissolve instantly in hot water—ideal for office workers, commuters, and students.
    
  • Raw Herbs: Clinics offer a decoction boiling service for an additional processing fee (typically HK$15 to HK$25 per dose).
    

3. Using Elderly Health Care Vouchers

• Eligible seniors aged 65 or above holding a valid HKID can use their Elderly Health Care Vouchers (EHCV) to settle the HK$120 subsidized fee or pay for non-subsidized herbal/acupuncture services.
  

4. Cancellation Rules and No-Show Policies

• If you cannot attend your scheduled appointment, cancel it at least one day in advance via the "18 Districts CM Clinics" app, the "HA Go" app, or by calling the clinic directly.
  
• Repeated unexcused no-shows will result in a temporary suspension of your mobile app booking privileges, requiring you to queue in person or book via phone.
  

Taking advantage of the government's subsidized 18 District CMCTR services can substantially lower the long-term cost of Chinese medicine care, rehabilitation, and acupuncture. Downloading and registering on the 18 Districts CM Clinics or HA Go app in advance is recommended so you can secure appointments quickly whenever care is needed.