Quality HealthCare: A Complete Guide to Branch Addresses and Outpatient Fees

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As one of Hong Kong's largest private healthcare groups, Quality HealthCare (QHMS) operates dozens of medical centers, specialist clinics, physiotherapy centers, Chinese medicine clinics, and physical checkup centers territory-wide.

It provides working professionals, middle-class families, and corporate employees with one-stop Western general practice, specialist, and health screening services.
Whether you need to see a doctor for a common cold, consult using a corporate outpatient medical card, schedule a specialist appointment, or undergo an annual health checkup, this guide compiles Quality HealthCare's clinic addresses, booking procedures, opening hours, and standard outpatient fees.

Standard Fees for Outpatient Consultations and Health Checkups

Quality HealthCare maintains transparent service fees. Estimated reference charges for non-contract clients (private self-pay patients) are as follows:

1. Western Medicine General Practice & Specialist Consultation Fees

  • General Practice (GP) Consultation: Approx. HK$380 – HK$550 (typically includes consultation and 2 to 3 days of standard medication).
  • Specialist Outpatient Consultation: Approx. HK$850 – HK$1,800+ (varies by specialty, such as Cardiology, Orthopedics, Ophthalmology, or Dermatology; medications, diagnostic tests, and procedural fees are billed separately).

Note: If you use a corporate outpatient insurance card, Elderly Health Care Vouchers, or designated credit card promotions, out-of-pocket copayments will be deducted according to your policy terms and contractual discounts.

2. Health Screenings and Vaccination Fees

Quality HealthCare Checkup Centers offer a variety of personalized wellness screening packages, available for online booking via the official QHMS eShop:

  • Basic Health Screening Package: Approx. HK$1,200 – HK$1,800 (includes physician consultation, routine blood tests, fasting blood glucose, lipid profile, urinalysis, and chest X-ray).
  • Men's / Women's Executive Health Checkup Packages: Approx. HK$2,680 – HK$6,200+ (adds diagnostic ultrasound scans, bone densitometry / DEXA, mammograms, cervical Pap smears, or tumor marker screenings).
  • Preventive Vaccines: Such as the 9-valent HPV vaccine, seasonal influenza vaccine, and herpes zoster (shingles) vaccine, priced by individual dose or promotional course packages.

Major Branch Addresses and Operating Hours Across Hong Kong

Quality HealthCare operates medical centers across major commercial hubs, shopping malls, and locations adjacent to MTR stations in Hong Kong Island, Kowloon, and the New Territories. Key flagship and integrated medical centers include:

1. Major Branches on Hong Kong Island

  • Central / Admiralty Flagship Centres (Prince's Building / Admiralty Centre)
    • Address: Rooms 501–507, 5/F, Prince's Building, 10 Chater Road, Central / 16/F, Tower 1, Admiralty Centre, 18 Harcourt Road, Admiralty
    • Telephone: 2523 8166 / 2529 8668
    • Operating Hours: Monday to Friday 08:30 – 18:00; Saturday 08:30 – 13:00 (Closed on Sundays and Public Holidays)
  • Causeway Bay Medical Centre (World Trade Centre)
    • Address: Rooms 2405–06, 24/F, World Trade Centre, 280 Gloucester Road, Causeway Bay
    • Telephone: 2890 3118 / 2838 0600
    • Operating Hours: Monday to Friday 09:00 – 18:30; Saturday 09:00 – 13:00

2. Major Branches in Kowloon

  • Mong Kok Integrated Medical Centre (Wai Fung Plaza)
    • Address: 8/F, Wai Fung Plaza, 664 Nathan Road, Mong Kok
    • Telephone: 2390 3398
    • Operating Hours: Monday to Friday 08:30 – 18:30; Saturday 08:30 – 13:00
  • Tsim Sha Tsui Pacific Center Medical Centre
    • Address: 6/F, Hong Kong Pacific Centre, 28 Hankow Road, Tsim Sha Tsui
    • Telephone: 2723 1183
    • Operating Hours: Monday to Friday 08:30 – 18:00; Saturday 08:30 – 13:00
  • Kowloon Bay Telford Gardens Branch
    • Address: Block I, G/F, Telford Gardens, Kowloon Bay
    • Telephone: 2148 7666
    • Operating Hours: Monday to Friday 08:30 – 19:00; Saturday 08:30 – 13:00

3. Major Branches in the New Territories

  • Sha Tin New Town Tower Branch
    • Address: Rooms 905–907, 9/F, New Town Tower, 10–18 Pak Hok Ting Street, Sha Tin
    • Telephone: 2698 9378
    • Operating Hours: Monday to Friday 08:30 – 19:00; Saturday 08:30 – 13:00
  • Tsing Yi Maritime Square Medical Centre
    • Address: Shop 308D, 3/F, Maritime Square, 33 Tsing King Road, Tsing Yi
    • Telephone: 2431 0230
    • Operating Hours: Monday to Friday 08:30 – 18:30; Saturday 08:30 – 13:00

Medical Team and Booking Methods

Quality HealthCare maintains a network of general practitioners and specialists, providing multiple booking channels:

1. Booking Hotlines

  • Customer Service & General Inquiries: +852 8301 8301
  • Health Checkup Dedicated Hotline: +852 8100 8138
  • Specialist Outpatient Booking Line: +852 8200 8688

2. Mobile App and Online Booking (QHMS App / eShop)

  • Quality HealthCare Mobile App (QHMS App): Patients can view live queuing numbers at nearby clinics, book general practice appointments, schedule teleconsultations, and access digital health screening reports.
  • Online eShop: Designed for booking preventive screening packages, seasonal and adult vaccinations, and medical aesthetic services.

Important Consultation and Insurance Claim Guidelines

  1. Present Medical Cards and Identification: When utilizing corporate group medical insurance, physical or digital medical cards, or Elderly Health Care Vouchers, present your original HKID card alongside the physical card or the in-app digital e-medical card at the reception counter during registration.
  2. Specialist Referral Letter Requirements: If you plan to claim specialist consultations or related diagnostic imaging (such as ultrasound, CT, or MRI) under private medical insurance (e.g., Voluntary Health Insurance Scheme / VHIS), insurance policies generally require an initial diagnosis and formal specialist referral letter issued by a general practitioner.
  3. Cancellation Policy: If you are unable to attend a scheduled specialist consultation or health screening appointment, notify the clinic or cancel via the app at least 24 hours in advance so the time slot can be reallocated to other patients in need.

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