Town Health Medical Centre: A Complete Guide to Fees, Branch Addresses Across HK and Booking Hotlines

Town Health Medical Centre: A Complete Guide to Fees, Branch Addresses Across HK, Opening Hours, and Booking Hotlines
Entering 2026, high-quality and accessible primary care remains the cornerstone of a healthy lifestyle for Hong Kong residents.

As one of the city's premier chain medical groups, Town Health Medical Centre has long safeguarded public health through its territory-wide clinic network, diverse specialist services, and transparent fee schedule. This guide compiles the latest 2026 pricing, branch addresses across all districts, operating hours, and booking hotlines to give you a comprehensive, smart healthcare navigation manual.

Background and Comprehensive Scope of Services

As one of Hong Kong's largest publicly listed medical healthcare networks, Town Health Medical Group operates polyclinics that deliver one-stop, cross-specialty integrated medical services. From everyday cold and flu care and chronic disease management for seniors to advanced specialist referrals, patients receive coordinated care within a unified network.
Its core clinical offerings span four key pillars:

• General Practice (GP): Manages common everyday illnesses, acute ailments, minor wound suturing, and routine immunization services (such as seasonal influenza and shingles vaccines).
  
• Multidisciplinary Specialist Services: Features experienced specialists across cardiology, orthopedics, pediatrics, obstetrics & gynecology, ophthalmology, otorhinolaryngology (ENT), and gastroenterology & hepatology.
  
• Comprehensive Dental Care: Delivers all-in-one oral care, including scaling and polishing, dental restorations (fillings), minimally invasive wisdom tooth extractions, clear aligner orthodontics, and dental implants.
  
• Precision Health Screening & Diagnostics: Offers personal and corporate pre-employment health checks, on-site plain X-rays, ultrasound imaging, and comprehensive clinical laboratory testing.
  

2026 Fee Guide: General Practice, Specialties, and Ancillary Services

In 2026, Town Health Medical Centre continues to maintain high pricing transparency, allowing patients to budget basic expenses clearly before their visits. Fees may vary depending on the consultation window (e.g., night clinics, public holidays) and the specific medications prescribed (original branded vs. generic formulations).

Core Service Fee Estimates

Smart Consumer Tip: Town Health maintains long-standing partner promotions with major local banks (such as HSBC, BOCHK, and Hang Seng) for selected credit cards and wealth management accounts. Inquire at the reception desk before booking or checking out about seasonal promotional discounts on health checkups, vaccines, or dental work to save on out-of-pocket medical expenses.

Territory-Wide Branch Addresses, Hours, and Booking Hotlines

To ensure residents can access care close to home, Town Health has established medical centers across key residential communities and central business districts throughout Hong Kong Island, Kowloon, and the New Territories. Selected flagship hubs offer extended night clinics for late-working commuters.

1. Hong Kong Island Core Branches

Hong Kong Island clinics are situated within prime commercial districts and established mid-tier residential neighborhoods, equipped with full specialist support.

• Central Flagship Specialist Centre
  
  • Address: Rm 1601–1603, 16/F, Crawford House, 70 Queen's Road Central, Central
    
  • Opening Hours: Mon–Fri 09:00–18:30; Sat 09:00–13:00 (Closed on Sun & Public Holidays)
    
  • Booking Hotline: 2526 8888
    
  • Key Services: Multidisciplinary Specialties, Day Medical Procedures, Executive Health Screenings
    
• North Point Polyclinic
  
  • Address: Shop B, G/F, 434–436 King's Road, North Point (near MTR North Point Station Exit B1)
    
  • Opening Hours: Mon–Sat 08:30–21:00; Sun 09:00–13:00
    
  • Booking Hotline: 2561 2288
    
  • Key Services: General Practice, Dental Care, Extended Evening Clinic
    
• Wan Chai Medical Centre
  
  • Address: G/F, 185 Johnston Road, Wan Chai
    
  • Opening Hours: Mon–Fri 09:00–19:30; Sat 09:00–15:00
    
  • Booking Hotline: 2893 1188
    
  • Key Services: General Practice, Pre-Employment Checkups, Travel Vaccines
    

2. Kowloon Core Branches

Kowloon branches are located adjacent to major MTR hubs, offering convenient transit connections and integrated GP-dental polyclinic facilities.

• Mong Kok Grand Century Plaza (MOKO) Specialist Hub
  
  • Address: Rm 701–705, 7/F, MOKO Tower, 193 Prince Edward Road West, Mong Kok
    
  • Opening Hours: Mon–Fri 09:00–19:00; Sat 09:00–16:00
    
  • Booking Hotline: 2398 3388
    
  • Key Services: Orthopedics, Cardiology, ENT, Diagnostic Ultrasound & X-Ray
    
• Tsim Sha Tsui Medical & Diagnostic Centre
  
  • Address: Rm 1102, 11/F, Hong Kong Pacific Centre, 28 Hankow Road, Tsim Sha Tsui
    
  • Opening Hours: Mon–Fri 09:00–18:30; Sat 09:00–14:00
    
  • Booking Hotline: 2723 1199
    
  • Key Services: Specialist Consultations, Corporate Medical Programs, Diagnostic Laboratory
    
• Kwun Tong Polyclinic
  
  • Address: Shop 12, G/F, Yue Man Centre, 300–302 Ngau Tau Kok Road, Kwun Tong
    
  • Opening Hours: Mon–Sat 08:30–20:30; Sun 09:00–13:00
    
  • Booking Hotline: 2341 5566
    
  • Key Services: General Practice, Dental Care, Chronic Disease Management
    
• Whampoa Garden Medical Centre
  
  • Address: Shop G7A, G/F, Site 11, Whampoa Garden, Hung Hom
    
  • Opening Hours: Mon–Sat 08:30–20:00; Sun 09:00–13:00
    
  • Booking Hotline: 2365 2288
    
  • Key Services: Family Medicine, Child Vaccinations, Dental Care
    

3. New Territories Core Branches

New Territories centers are embedded within major shopping malls and large housing estates, serving as trusted family doctor nodes. Certain locations provide extended night consultations running until late evening.

• Sha Tin Lucky Plaza Flagship (Extended Night Clinic)
  
  • Address: Shop 18–19, Level 3, Lucky Plaza, Sha Tin (Connected to New Town Plaza)
    
  • Opening Hours: Mon–Sun 08:00–23:00 (Open daily, including late night)
    
  • Booking Hotline: 2697 8833
    
  • Key Services: General Practice, Extended Night Emergency Consultations, Minor Wound Care
    
• Tseung Kwan O (Metro City Plaza) Centre
  
  • Address: Shop 2038, Level 2, MCP Central, Tseung Kwan O
    
  • Opening Hours: Mon–Sat 08:30–21:00; Sun 09:00–14:00
    
  • Booking Hotline: 2706 6622
    
  • Key Services: General Practice, Dental Care, Chronic Disease Co-Care Scheme (CDCC)
    
• Tsuen Wan Polyclinic
  
  • Address: Shop 2B, G/F, Far East Consortium Building, 135–143 Castle Peak Road, Tsuen Wan
    
  • Opening Hours: Mon–Sat 08:30–20:30; Sun 09:00–13:00
    
  • Booking Hotline: 2492 1133
    
  • Key Services: Family Medicine, Physical Examinations, Minor Surgery
    
• Yuen Long Medical Centre
  
  • Address: G/F, 66 Castle Peak Road, Yuen Long (near Tai Tong Road Light Rail Stop)
    
  • Opening Hours: Mon–Sat 08:30–20:00; Sun 09:00–13:00
    
  • Booking Hotline: 2478 3311
    
  • Key Services: General Practice, Dental Care, Vaccination Services
    

Leveraging Healthcare Benefits: Corporate Cards, Insurance, Health Care Vouchers, and the Chronic Disease Co-Care Scheme

Town Health supports corporate medical benefits and government healthcare subsidy programs across its network:

1. Corporate Medical Cards & Private Insurance Direct Billing

Town Health GP and specialist clinics accept physical medical cards, digital e-cards, and QR codes issued by major insurers and third-party administrators (such as Bupa, AIA, AXA, Cigna, FWD, and Blue Cross).

• Important Note: Presenting an eligible medical card during registration unlocks cashless direct billing or requires only a nominal copayment, eliminating manual claim filing.
  

2. Government Elderly Health Care Vouchers

Hong Kong permanent residents aged 65 or above can use Elderly Health Care Vouchers at Town Health Medical Centres to cover consultation and medication costs across GP, specialist, dental, and Chinese medicine services. Centers are linked with the government's eHealth platform, allowing front-desk staff to instantly verify and deduct voucher balances.

3. Chronic Disease Co-Care Scheme (CDCC)

In alignment with the government's Primary Healthcare Blueprint, accredited Family Doctors across the Town Health network participate in the Chronic Disease Co-Care Scheme:

• Subsidized Screening: Hong Kong residents aged 45 or older with no prior diagnosis of diabetes mellitus or hypertension can receive government-subsidized health screenings.
  
• Low-Cost Ongoing Consultations: Diagnosed participants who enroll with a Town Health family doctor receive subsidized long-term management for hypertension, diabetes, and lipid disorders, paying a standardized, affordable copayment (typically around $150 per consultation, inclusive of standard chronic medications).
  

Step-by-Step Practical Consultation Guide

To ensure a smooth, prompt visit without unnecessary waiting room delays, follow this streamlined approach:

1. "Call Ahead Before You Leave": While general practice clinics accept walk-ins, peak periods (such as Monday mornings or seasonal influenza surges) can be busy. Calling the designated branch at least one hour in advance allows the nursing staff to pre-register your details and advise on current queue numbers or estimated arrival times.
   
2. Obtain a Specialist Referral Letter: If you plan to consult a specialist (such as an orthopedist or cardiologist) and intend to claim reimbursement through your corporate medical card or private health insurance, obtain a formal specialist referral letter from a GP beforehand. Most insurers require a prior referral to process claims.
   
3. Present Your HKID and Medical Cards at Check-in: Present your original HKID card alongside your corporate insurance card or state your intent to use Elderly Health Care Vouchers / the CDCC Scheme at registration. System clearances must be authorized prior to the clinical encounter; presenting benefit cards after the consultation has concluded can cause administrative delays.
   

Selecting the Right Town Health Clinic for Your Needs

In 2026, managing your health through Town Health comes down to matching your specific clinical need to the branch profile:

• For minor acute illnesses after hours: The Sha Tin Lucky Plaza branch (open until 23:00) or extended evening clinics in North Point and Tseung Kwan O provide accessible late-night coverage.
  
• For comprehensive health checks or specialist evaluations: Direct booking at central diagnostic hubs in Central or Mong Kok MOKO ensures access to advanced imaging and cross-specialty care.
  

Save your local Town Health clinic's hotline in your phone contacts to maintain reliable, proactive primary healthcare support for you and your family.